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Databases Help

Information about how to access online databases, eBooks, eJournals and other library resources that are available to current EKU Library students, faculty, and staff.

eBook Frequently Asked Questions

Read online or download??

Read online is best if...

You are working on your desktop computer. Look for the "Read Online" or "eBook Full Text" links.  Also, most eBook providers allow you to take notes online, and will store your notes if you have an account with them.

Download is best if...

You want to read the eBook on your mobile device or tablet. Bluefire Reader, the recommended reading app for downloaded eBooks, allows you to take notes and export them* when you are done with the eBook.

*Make sure to export your annotations before the checkout period expires.*

While you can download an eBook to your desktop computer and read it within Adobe Digital Editions, it does not permanently store your notes.  Once the checkout period for the eBook expires, any notes you took within Adobe Digital Editions will disappear. 

I downloaded an eBook to my computer, but I can't open it.

Make sure you have Adobe Digital Editions installed on your computer.  This will "unlock" the eBook content so you can read it on your computer and/or transfer it to a mobile device.

I want to download an EBSCO eBook, but I don't see a Download button.  What's wrong?

Due to publisher restrictions, some eBooks cannot be downloaded.  These can only be read online, via the eBook Full Text link:

Mobile Users:

The fulltext of EBSCO eBooks are not optimized for small mobile devices.  If this affects you, EBSCO will give you the option to email yourself a link to the eBook so you can access it from your desktop at a later time.

I was reading an EBSCO eBook and went to do something else for a minute. Now I get an error message when I try to go back to this same eBook.

Wait 30 minutes before attempting to access the eBook again - this is the default timeout period that must elapse before the eBook will be accessible again.

Why this happened: The system thinks you were done with your previous session and started a new session for you.  Since this eBook was accessed on your previous session, it remains "checked out" until the default timeout period (30 minutes) has elapsed.

How to prevent this from happening again: Sign in to your My EBSCOhost account.

I can see the eBook in my Adobe Digital Editions library, but I can't open it.

Your checkout period has expired.  EBSCO eBooks have a 2 day limit; EBL eBooks have a 7 day limit.

Each eBook in Adobe Digital Editions has a banner across the book cover image that indicates the remaining checkout period. eBooks whose checkout periods have expired will have a red banner with the text "Expired"

Adobe Digital Editions FAQ:

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