Some EKU faculty laptops may have difficulty connecting to library resources from off-campus. If this is affecting you, please try the following workarounds:
1. Try using the Firefox web browser instead of Chrome or IE.
2. Adjust "Corporate Connectivity" settings:
Locate the Corporate Connectivity icon in the lower right hand corner of your screen. It looks like a desktop computer:
If you can't see this icon, click on the arrow in the system tray and then click on "Customize"
Next to "DirectAccess Connectivity Assistant," choose "Show icon and notification."
Right-click the Corporate Connectivity icon. In the box that appears, click "Use local DNS resolution."
You should now be able to access library resources from off-campus.
NOTE: This workaround is not saved permanently to your laptop. Every time you open a browser session while off-campus, you should double check your "Corporate Connectivity" status and update it if necessary.
Due security setting defaults in several major web browsers, the functionality of linking and embedding of library resources within blackboard has changed.
To link to library resources, please ensure that the link is configured to open in a new window.
Embedded library content will not display in Blackboard if browsers are left at default settings. Read more about displaying "mixed content" in Blackboard.
If these steps do not resolve the issue, please let us know via the "report a problem" link on the left sidebar of this page.
GET MORE links to Wall Street Journal articles may not work. If you get an error message when trying to access a Wall Street Journal article, go to ProQuest Newspapers and search by article title or date.
If you cannot get the "GET MORE at EKU" link in Google Scholar to work by double clicking, you must right click and open it in another window.
As of August 1st, 2013, Ancestry Library Edition will no longer support Internet Explorer 7. Ancestry Library Edition is compatible with Internet Explorer 8 and higher, as well as the latest versions of Mozilla Firefox and Google Chrome. If you are having problems, please upgrade your browser or switch to another.
When viewing a PDF of a journal article in EBSCOhost on a Mac, you may get a message saying "missing plug-in." The download command works fine, but the PDF will not display in the Ebscohost browser window. To fix this problem: (1) Email yourself any article that you want to view; or (2) Install the SchubertIt browser plugin.