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Printing Tips from IT

Student Printing Guidelines

Each student is allocated $25 per semester for printing in computer labs or through cloud printing. Printing that exceeds $25 will be included on a students bill at the end of each semester.

Cost of Printing

Black/White Copy $.10 each
Black/White Copy (Duplex) $.17 each
Color Copy $.75 each

Printing Process

View Support Article about Cloud Printing

Two different windows pop up on the screen when you click print

Username and Password Screen:

  • Enter your Ekey username and password and select "Print"

Printing Balance Screen:

  • Select "Yes" to proceed with print
  • DO NOT send print job more than once to avoid duplicate charges
  • Once a print job is approved, it cannot be stopped
    • ​Check for correct spelling, numbers, etc. before printing (refunds are not given for user errors)
    • Exclude a final blank page to prevent charge
  • Paper is supplied in each lab
  • Students cannot provide their own paper

Printing Refund

  • Print-outs that are smudged, faded, streaked, creased or spotty are eligible for a refund
  • User errors, typos, printing the wrong document, printing too many pages, etc. will not be refunded
  • Refund requests are verified against printing records, reviewed and processed within 1-2 days
  • There are two options for a request for refund

Option 1:
Fill out the Request for Refund webform
Take the entire "bad" print job to the Computer Lab Desk with your name and email address on the front

Option 2:
The Computer Lab Desk has copies of the Request for Refund form
Fill out the form and attach the entire "bad" print job to the form and turn in to the lab desk

Exceeding the Print Allocation

  • Printing that exceeds $25 will be included on a students bill at the end of each semester
  • Students are financially obligated to EKU for payment of the charges
  • If payments are not made as agreed, collection action will be taken
  • Balances do not carry forward to the next semester

Contact Information

IT Service Desk
859 622 3000

Scanning

Scanner

A dedicated scanning station is located on the 2nd floor of the main library across from the circulation desk.  This scanner only scans to email.  Scanning documents is free.

There is also a scanner available in the Noel Studio. 

Cloud Printer

The library's cloud printer is located on the 2nd floor of the main library across from the circulation desk.  The cloud printer will release cloud print-jobs and work as a copier.  Copies and print-jobs cost 10 cents per page and require you to put in your EKU email.

Photocopy Machines

A photocopy machine is located on University 3rd floor. The Music Library Photo of a large, black campus photocopy machine.and Business Library also have photocopy machines.

Copies using this machine are 10 cents per page. It is coin operated.

Assistance

If you need help using either the scanner or photocopy machines, please let us know at one of our help desks.

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